Shipping Policy

Shipping Policy

Thank you for shopping at [Your Company Name]! We strive to provide a seamless and transparent shipping experience for all our customers. Please review our shipping policy outlined below:

Order Processing Time

• Orders are typically processed within 2 business days of being placed.
• Orders placed after 9:00 PM PST will be processed on the next business day.
• You will receive an email notification when your order has been shipped.

Shipping Methods and Delivery Time

Shipping Rates

Shipping rates are calculated based on the destination, weight, and dimensions of your order. You can view the estimated shipping cost¹ for your order at checkout before completing your purchase.

Free Shipping

• We offer free shipping on orders over $100 within The United States.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress² of your shipment on the carrier's website.

Shipping Delays

While we strive to deliver your orders on time, unforeseen circumstances such as weather conditions or carrier delays may⁵ occur. We apologize for any inconvenience this may cause and appreciate your understanding.

Address Accuracy

Please ensure that⁶ your shipping address is entered correctly at checkout. We are not responsible for orders that are delayed or lost due to incorrect or incomplete shipping information.

Lost or Damaged Packages

If your order is lost or damaged in transit, please contact us immediately at SUPPORT@FRIJOLANDTILIN.COM. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.

Contact Us

If you have any questions or concerns regarding our shipping policy, please don't hesitate to⁷ contact us at SUPPORT@FRIJOLANDTILIN.COM.

Holiday Shipping: Please note that during peak holiday seasons, order processing and shipping times may be longer than usual. We encourage you to place your orders in advance to ensure timely delivery.

Pre-orders/Backorders: If an item is on pre-order or backorder, the estimated shipping date will be indicated on the product page. You will be notified via email when the item becomes available and is shipped.

Oversized/Heavy Items: Additional shipping charges may apply to oversized or heavy items. You will be notified of any extra charges before your order is processed.

This shipping policy is subject to change without prior notice. Please review this page periodically for any updates.